Managed IT Services

At Nauticon, we’re moving far beyond the box. Our people bring innovative, real-world solutions for all your office needs.Read More »

Office Technology

Your office needs the tools to keep up with your long-term plans and to hit all your short-term goals, without hassle.Read More »

Workflow Solutions

At Nauticon, our goal is to help you improve workflow while managing costs and increasing security.Read More »
Our Services

Experience Customer First Support

Many companies claim the have "The Best Service in the Business" but few even have a way to measure how happy customers are. Here at Nauticon, we have a system that allows us to capture feedback after every service call. We use the Net Promoter Score system.

The average North American Company has a Net Promoter Score of 10. Some well-loved companies reach scores in the 70's and 80's. Last year, Nauticon ranked 95!

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Navy Federal Credit Union

"If you are looking for a company to invest in you and lead you through all the necessary steps, you would be mistaken not to go with Nauticon and Toshiba."
REAL WORLD STORIES

Our References

We love our customers! And, they love us back! Here’s what some of our customers are saying:

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Net Promoter Score
EXCELLENT Based on 68 reviews.
SMP Office Manager
SMP Office Manager
January 21, 2021.
Whenever I have to contact the company everyone is always pleasant and helpful. There response time is incredible and the technicians always go above and beyond to assist our company where needed...
Apostle Karen Presley
Apostle Karen Presley
December 5, 2020.
I’m the owner of Anointed Press Graphics, Inc., and have been blessed to be in business for 17 years. Nauticon is the 5th Printer Dealership company I have dealt with and they have been the BEST by far in customer service. EVERYONE I have dealt with has been polite, customer oriented and very accommodating when their is an issue. They BY far speaks volumes to me. I appreciate the effort to make things right if something is not right. I have a Xerox Versant 180 and a Toshiba copier. I’m VERY pleased. Thanks to everyone that I have dealt with.
Cathy Barzey
Cathy Barzey
August 13, 2020.
Even in the pandemic, Nauticon's customer service, deserves 5 stars. The telephone customer service Reps were friendly, the technician was prompt and our copier is up and running!
Roberto Sosa
Roberto Sosa
June 9, 2020.
Excellent staff
Koco Robinson
Koco Robinson
June 4, 2020.
Nauticon is the best. I made a business service call for a general setup and they came the same day. The first service rep did his part, told me that the other job was service by another person. He put the call in and an hour later this gentle drove from a call in DC to Maryland to fix my problem. That was amazing because you don't get that type of turnaround within the same day. My hat goes off to Nauticon and this isn't the first time they've proven themselves to be efficient. I would highly recommend any business switching to Nauticon, so that they can receive excellent service.
Kathleen Matthews
Kathleen Matthews
March 17, 2020.
Knowledgeable, professional staff and technicians.
RFC Team
RFC Team
March 16, 2020.
5 stars to our account representative Alex E.! He has been EXTREMELY helpful, knowledgeable, and reliable when it comes to any questions we have about our printer, billing, etc. If he does not know the answer, he finds out. He definitely goes above and beyond - which makes a huge difference!
Let Us Help You

Schedule A Network Assessment Today

We offer a free, no-obligation network assessment, We will take a proactive look at your network and report on any current or potential problems we find. Your network assessment will include:
  • Review of Network Components and Basic network Configuration
  • Review of Computing Environment (Server/Workstations)
  • Review of Maintenance Procedures
  • Review of Security and Data Backup
  •  Review of Computer, Security, Network/Server Best Practices

301-205-5604

info@nauticon.com

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