At Nauticon, we are proud to partner with award-winning technology manufacturers like Toshiba, Xerox, Microsoft, Dell, and Datto. We’re also proud to say we’ve won a few awards of our own. Nauticon has been offering a Service First focus since 1997, and in that time we’ve received a number of accolades.
Our commitment to putting the customer first and focusing on service hasn’t gone unnoticed. Here are some of our recent awards:
Our service department is the proud recipient of numerous honors, including:
- Multiple Toshiba Pro Masters Awards for outstanding service
- BEI Service Excellence Award
- Being recognized by ENX Magazine with consecutive Elite Dealer Awards
- Toshiba’s coveted 2016 Eastern Region Market Leadership Award
While we are incredibly thankful for the recognition, our favorite titles and numbers are related to our loyal customers. Nauticon holds a Net Promoter score of 93 – far and away above our competitors. We are also grateful for our continued partnerships with our customers, as we consistently hold around a 98% customer retention rate.